Alliance Agreement to Address Labor Shortages at JCB Merchant Locations (JCB/Shareful)

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August 6, 2026, 3:09 p.m. (JST)

[Japan] JCB and Shareful (both based in Tokyo, Japan) have entered into an alliance agreement aimed at providing human resources support to JCB member merchants. This alliance marks the first time JCB has partnered with another company to address the shortage of part-time and temporary workers as part of the HR support it provides to its member merchants.

JCB provides comprehensive business support to its member merchants and, as part of this effort, has been expanding its solutions in the HR field.Although JCB had a track record of providing support in the areas of mid-career hiring and professional talent, it lacked solutions for the shortage of “part-time and casual workers”—a shortage directly linked to the operation of stores and on-site operations—and therefore needed a system to meet the diverse staffing needs of its member merchants.

Against this backdrop, JCB—which possesses a network of JCB member stores—and Shareful, operator of the “Shareful” on-demand part-time job service, have joined forces. They have signed an alliance agreement—the first of its kind in JCB’s HR support focused on part-time workers—and established a system to provide rapid solutions to the staffing shortages faced by JCB member stores.

A key feature of this service is that Shareful is the first company to partner with JCB to address part-time staffing challenges at JCB member stores. As a result, JCB member stores will be able to easily utilize “gap-time part-time jobs” in addition to traditional recruitment methods.

Furthermore, Shareful will conduct needs assessments regarding staffing shortages at JCB member stores and make appropriate referrals. After a referral is made, Shareful will take over the process—from supporting job postings to ensuring employee retention—and establish a system for comprehensive follow-up support.

Furthermore, by not only resolving sudden staffing shortages but also enabling optimal staffing adjustments to accommodate seasonal fluctuations—such as during peak event periods—the partnership helps prevent lost opportunities and supports operational efficiency and revenue maximization. (paymentnavi Editorial Team)

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