August 10, 2026, 7:53 a.m. (JST)
[Japan] TableCheck (Tokyo, Japan) has joined “betrend connect,” an external system integration service provided by Beatrend, and has begun integrating its system with the “betrend” smart CRM platform.
Through this integration, restaurants will be able to import reservation data into their CRM systems. This will make it easier and faster to conduct post-visit follow-ups and personalized promotional campaigns based on reservation data.
Through this integration, reservation information is automatically synced with betrend, enabling personalized communication that leverages integrated data such as visit frequency and preferred restaurants.Additionally, by linking member information with the reservation system, the entry of details such as names and contact information at the time of booking is automated, reducing instances where customers are unable to complete the reservation. Furthermore, the integration automates processes such as point accrual, automated email sending (thank-you emails), campaigns to encourage repeat visits, and notifications sent the day before a reservation, thereby supporting improved operational efficiency and higher repeat visit rates.
Furthermore, by combining this with TableCheck’s post-visit thank-you emails, email marketing (EDM) features, and reservation confirmation screen customization options, it is possible to guide reservation users to the “betrend” membership app. This allows restaurants to expand their membership base and build ongoing customer relationships.
This integration is available as an optional feature for restaurants using TableCheck. To use this integration, restaurants must sign a contract for “betrend,” provided by Beatrend, and configure the integration settings with the “betrend” membership card app. (paymentnavi Editorial Team)
